How to obtain support?
Follow the next instructions to obtain help in installation or use of the
Online Bible downloads or cd-rom:
- Installation instructions are available for the following:
 Online Bible Starters Pack
Software Update
Downloads (free)
Downloads (paid)
DVD ROM installation
Unlock a locked module
Install Pocket Online Bible
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Did you already searched through the Online Bible Tutorial? You can find the Tutorial
at startup of the Online Bible. The Tutorial contains many examples and tips for the
most important features of the Online Bible.
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For every menu-item in the Online Bible you can find more Help information. Just press Key F1
in the opened Dialogwindow or just click the Help button.
You can search through the Help direct from the Menu Help as well.
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Read the What's New. You can open the What's New file from the menu Help | What's New.
The What's New can contain some importantant information.
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Search through the FAQ on this
website. You can open the FAQ by
clicking the FAQ menu on this page.
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You can ask for help or help others in the Online Bible Users Forum.
- If your question is not answered within a few days you can place your question at
Support Request Form of Stichting Online Bible Europe.
This form is intended for users in Europe alone (outside Germany and the Netherlands)
German or Dutch users, please consult the local language section of this site for your
support possibilities.
Our support policy
The above quidelines for support are based on our support policy. With a very number of volunteers we have
to support tenthousends of users in Europe and beyond. We can't afford a phone or e-mail helpdesk
to answer all incoming questions. There would simply no time left to work for our daily living or
to spent time with family and church.
In stead of giving one-to-one support by phone or email, we follow discussions at the Online
Bible Users Forum to improve the FAQ, write supportdocuments and improve instructions.
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