Support - FAQ - Download Problems

Questions:

  1. After completing the download procedure it wouldn't let me go to download:
     
    Answer

  2. I did not receive the e-mail with the link to download:
     
    Answer

Answers:

  1. After completing the download procedure it wouldn't let me go to download:
     
    After completing the download procedure you receive an e-mail with a direct link to the file. Click the link and the download procedre starts

  2. I did not receive the e-mail with the link to download:
     
    - Check the spam-box of your provider. In most cases when an email is not arriving you can find it in the spam-box.

    - In some cases people make a mistake when they supply their e-mail. The e-mail will never arrive. Just redo the download procedure.